Insights
Our latest thinking on industry-specific issues relevant to our market.
Our Featured Insight
Explore our three-step framework for reducing confirmation bias in your organizational decision-making.
Projecting Business Volumes and Revenues Using Macroeconomic Data
CASE STUDY – Projecting Business Volumes and Revenues Using Macroeconomic Data ABSTRACT Finance executives at a leading US card issuer sought to gain confidence in their financial projections by understanding their dependencies on underlying macroeconomic drivers. By...
Predicting Recession: Forward looking recession forecast based on real time variables
How could anonymized patient data be used to develop an approach for identifying procedures likely to be considered low-value care?
What Really Drives GDP Growth?
How could anonymized patient data be used to develop an approach for identifying procedures likely to be considered low-value care?
The Seesawing Journey of Fintechs During COVID
How could anonymized patient data be used to develop an approach for identifying procedures likely to be considered low-value care?
Is Your Medical Practice Generating Maximum Cash Flow?
How could anonymized patient data be used to develop an approach for identifying procedures likely to be considered low-value care?
The Growing Influence of Alternative Lenders: Potentially Good For Small Businesses, But Less Good for Large Banks
How could anonymized patient data be used to develop an approach for identifying procedures likely to be considered low-value care?
Is the Next Frontier of Rewards Credit Cards Already Here?
In an increasingly saturated market, how can offering a rewards credit card to existing clients remain a viable value proposition?
The Role of Data Analytics in Reducing Low-Value Care
How could anonymized patient data be used to develop an approach for identifying procedures likely to be considered low-value care?
Can You Accurately Project Expected Mutual Fund Performance? We Decided to Find Out.
Mutual fund popularity as an investment category is on the rise, with India outpacing Western markets. What if there was a way to predict which ones will do well for first-time investors?
Value-Added Services May Be the Revenue Stream You’re Overlooking
The relationships you’ve built with your existing customer base are the foundation for new conversations around value-add opportunities.
Why You Should Send Your Customer Service Reps Home
How can home-based servicing be a cost effective alternative to a brick-and-mortar solution?
The Cost of Bad Customer Service (and the need for back-end service recovery)
Bad customer experiences may be smaller and more insidious than large scale public failures, and they’re costing you – but not for the reasons you might think. Find out how a stronger focus on service recovery mechanisms may be more cost-effective than expensive prevention efforts.
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