Make complexity your ally.
Enterprise Technology Complexity Management (ETCM) is FischerJordan’s proprietary approach to managing technological entropy. We give you the principles to align your technology portfolio to a strategic vision supported by known market drivers.
Strategic Focus Areas
The complexity of your information system is the foundation of its entropy. It’s not going away and it can’t be fixed. But it can be managed. A solid approach to managing your technological entropy starts here.
Enterprise Technology Complexity Management (ETCM) is Enterprise Architecture with a new engine. We’ve taken everything that works about Enterprise Architecture and left behind everything that doesn’t. ETCM is a method tailor-made for the modern technology landscape and is a critical foundation for any successful strategic technology investment.
Information technology is complex. We give you an understandable and holistic view of your IT – people, process, technology, and information – to ascertain if it’s the capability your business needs for the future.
Business leaders at a Fortune 500 Financial Services firm wanted to quantify the value generated by their marketing investments. Their multimodal marketing strategy generated simultaneous touch points across web, email, telephonic, direct mail, and in-person channels.
Siloed marketing departments and data storage had prevented their internal teams from collaborating on a unified measurement methodology for their campaigns. Business leaders struggled to compare results across channels and customer segments.
Our client, a US based health services firm, was facing pressure to close a P&L gap by significantly reducing in-year expenditures. Their goal was to reduce costs while minimizing the impact to their client service levels, growth potential, and strategic flexibility.
Their B-B-C business model meant that a majority of their expense base was devoted to servicing their clients employees and families (collectively known as members) through the use of call center staff, 3rd party vendors, and direct mail.
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3 Key Ways Strategy Can Transform your Organization
Is your IT consuming more oxygen than it should? Up at night wondering if your valuable resources have been invested properly?
It’s time to eliminate complexity that doesn’t add value.
CLARIFY YOUR PROCESS
ETCM & IT should simply your process, not complicate it. You deserve to know where things are going.
Stop wondering about your investment and be certain that you are moving in the right direction.
IMPROVE YOUR BOTTOM LINE
Strategy means nothing if it doesn’t help you reach your goals. Your success is truly our success.
How well are you managing your Enterprise Technology?
Information systems are hotbeds of potential chaos and can quickly become unmanageable, unregulated, and ultimately unusable.
Click below to create an accurate picture of your Organization’s Enterprise Technology — where it’s succeeding and where it can improve. It’s a critical first step in moving from chaos to control.
Technology does not solve problems, people do.
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